Shipping policy

Effective Date: [19/12/25]

1. Order Processing

All orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email once your order is placed.

2. Shipping Locations

We currently ship within Pakistan.
International shipping may be added in the future.

3. Shipping Charges

Shipping charges (if applicable) are calculated and displayed at checkout.
Any promotions such as free shipping will be clearly mentioned on the website.

4. Estimated Delivery Time

Standard Delivery: 3–7 business days after dispatch.
Delivery times may vary depending on location, courier service, weather conditions, or other unforeseen circumstances.

5. Shipping Partners

We use reliable third-party courier services to ensure safe and timely delivery of your orders.
Once your order is shipped, we are not responsible for delays caused by courier partners.

6. Order Tracking

Tracking details will be shared via email or SMS (if available) once your order is dispatched.
Customers can track their shipment using the provided tracking number.

7. Incorrect Address

Please ensure your shipping address and contact details are accurate at checkout.
Fozé is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.

8. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
If a package is lost in transit, we will coordinate with the courier service to resolve the issue.

9. Delivery Attempts

Courier services may attempt delivery multiple times.
If the delivery fails due to customer unavailability, re-delivery or return charges may apply.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: queries.foze@gmail.com
📞 Phone: +92 306 3024446
🌐 Website: https://foze.co