Frequently Asked Questions
1.How can I track my order?
Once your order is shipped, tracking details will be shared via email or SMS. You can track your shipment using the provided tracking number.
2.Can I cancel or change my order?
Orders can only be canceled or modified before they are shipped. Please contact us as soon as possible for assistance.
3. What is your return & exchange policy?
We offer easy returns and exchanges in accordance with our Return & Refund Policy. Items must be unused and in original condition.
4. What should I do if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos, and we will assist you promptly.
5. How can I stay updated with new products and offers?
Subscribe to our newsletter or follow us on social media to receive updates on new launches and exclusive offers.
6. Is my personal information secure?
Yes. We use secure systems and trusted third-party services to protect your personal and payment information.
7. Do you ship internationally?
Currently, we ship within Pakistan only. International shipping may be available in the future.
8. How do I contact customer support?
You can reach us at:
📧 queries.foze@gmail.com
📞 +92 306 3024446